Learn how we collect, use, and protect your personal information when you use our products and services.
Privacy Policy
Voidex Subscription | Effective Date: March 13, 2026
Voidex ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you use the Voidex Subscription platform.
We collect the following categories of information:
• Account Information: Name, email address, and password when you register.
• Billing Information: Payment details are processed securely by Stripe. We do not store full card numbers.
• Usage Data: Pages visited, features used, and session duration to improve our service.
• Documents & Files: Content you upload or create within the platform, stored securely in our cloud.
• Device & Log Data: IP address, browser type, operating system, and timestamps.
We use collected data to:
• Provide, maintain, and improve the Voidex platform.
• Process subscription payments and manage your account.
• Send transactional emails such as receipts, password resets, and service updates.
• Respond to support inquiries.
• Analyze usage trends to enhance user experience.
• Comply with legal obligations.
We do not sell your personal data. We may share information with:
• Stripe: For secure payment processing.
• Cloud Infrastructure Providers: To host and store your data.
• Legal Authorities: When required by law or to protect our rights.
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, your data will be removed within 30 days, except where we are required to retain it by law.
We use industry-standard encryption (TLS/SSL) and access controls to protect your data. While we take reasonable precautions, no system is completely secure. Please use a strong, unique password for your account.
Depending on your location, you may have rights to:
• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications at any time.
• Data portability where applicable.
To exercise these rights, contact us at privacy@voidex.io.
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookie settings through your browser.
Voidex is not intended for users under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us immediately.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our platform. Continued use of Voidex after changes constitutes acceptance of the updated policy.
For privacy-related questions, contact us at: privacy@voidex.io